Shipping Policy – Biosil Official
Welcome to Biosil Official. We aim to provide our customers with a smooth and reliable delivery experience. This shipping policy explains how orders are processed, shipped, and delivered.
Order Processing
All orders placed on Biosil Official are processed within 1–2 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
After the order has been dispatched, the estimated delivery time is:
- Standard Delivery: 3–5 business days
- Remote Areas: 5–7 business days
Please note that delivery times may vary depending on your location and courier service.
Shipping Charges
Shipping charges are calculated and displayed at checkout before you complete your order. Occasionally, we may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a tracking number that allows you to track the status of your delivery.
Delivery Issues
If your order is delayed or you have not received your package, please contact our support team so we can assist you.
Incorrect Shipping Address
Customers are responsible for providing the correct shipping address. If an incorrect address is provided, it may result in delivery delays or returned packages.
Contact Us
If you have any questions about our shipping policy, please contact us through the Biosil Official website.
Email: support@biosilofficial.com